FPD Monogram Snapback

Returns and refunds are only available upon seller approval if product is damaged during shipment process. The following information must to process your return or exchange:

• First & Last Name

• Order Number

• Phone Number

• Email Address (used to place your order)

RETURNS FOR ORDERS PLACED WITH CREDIT CARD OR PAYPAL For refunds, we only credit the original method of payment used to make the purchase. Please allow up to two billing cycles for the credit to appear on your statement. Credit Card: Refund will immediately be sent to the issuing bank for processing. Generally, this can take up to 7 days depending on the banking institution. PayPal: If PayPal balance or bank account was used, the amount will immediately be refunded back to your PayPal account.

Thank you for shopping at www.fancypandadesign.com. Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method    Estimated delivery time    Shipment cost USPS Standard          3-5 business days    $5.95 USPS Two Days         2 business days    $12.95 USPS Overnight *    1-2 business days    $18.95

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur. Shipment to P.O. boxes or APO/FPO addresses

Fancy Panda Design ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Fancy Panda Design is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Fancy Panda Design is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. International Shipping Policy

We currently do not ship outside the U.S.